Privacy Policy

Privacy Policy: Last Updated: [27/07/2026]

Welcome to SahiCourse ("SahiCourse", "we", "our", or "us").

At SahiCourse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard your personal information when you access or use our website, products, services, and related features (collectively, the "Platform").

Our goal is to be transparent about the information we collect, why we collect it, how we use it, and the choices you have regarding your personal data.

By accessing or using the Platform, creating an account, submitting a review, or otherwise interacting with SahiCourse, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue using the Platform.

This Privacy Policy should be read together with our Terms & Conditions, Cookie Policy, Review Guidelines, and any other policies published on the Platform.

Scope of This Policy

This Privacy Policy applies to all visitors, registered users, reviewers, course providers, business partners, and other individuals who access or use the SahiCourse Platform.

It applies to personal information collected through:

• The SahiCourse website.
• User account registration.
• Review submissions.
• Enrollment proof uploads.
• Contact forms.
• Email communications.
• Customer support interactions.
• Surveys, feedback forms, and promotional campaigns.
• Any future mobile applications or services operated by SahiCourse.

This Privacy Policy does not apply to third-party websites, applications, products, or services that may be linked from our Platform. Once you leave SahiCourse and visit a third-party website, your information will be governed by that third party's privacy policy.

Information We Collect

Depending on how you interact with the Platform, we may collect the following categories of information.

Information You Provide Directly

When you create an account, submit a review, contact us, or otherwise use our services, you may provide information including:

• Full name
• Email address
• Phone number (where applicable)
• Profile photo (optional)
• Account credentials
• Course information
• Review content
• Ratings
• Comments
• Uploaded documents submitted as enrollment proof
• Communications with our support team
• Survey responses or feedback

Providing certain information may be necessary to access specific Platform features.

Enrollment Proof Documents

When submitting a review, you may voluntarily upload documents such as:

• Fee receipt
• Student ID card
• Enrollment confirmation
• Completion certificate
• Dashboard screenshot
• Invoice
• Other enrollment-related documents

These documents are collected solely to support our moderation process and help reduce fake, duplicate, misleading, or irrelevant reviews.

SahiCourse does not verify these documents with the respective course providers or educational institutions. Unless required by law, uploaded documents are not publicly displayed or shared with other users.

Information Collected Automatically

When you visit the Platform, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Language preferences
• Pages visited
• Time spent on pages
• Search queries
• Clickstream data
• Date and time of access
• Referring website
• Cookies and similar tracking technologies
• Log files
• Diagnostic information

This information helps us understand how the Platform is used and improve its performance.

Information from Third Parties

We may receive limited information from trusted third parties, including:

• Authentication providers (if social login is introduced)
• Analytics providers
• Advertising and marketing partners
• Fraud prevention services
• Publicly available course information
• Course providers (where applicable)

We process such information in accordance with this Privacy Policy and applicable law.

How We Collect Information

We collect information through various methods, including:

Information you provide directly

When you:

• Create an account.
• Complete your profile.
• Submit a review.
• Upload enrollment proof.
• Contact customer support.
• Participate in surveys or promotions.
• Subscribe to newsletters.
• Submit forms on the Platform.

Automatically collected information

Certain information is automatically collected through cookies, analytics tools, server logs, and similar technologies whenever you access or interact with the Platform.

Information from third parties

We may receive information from service providers, analytics partners, authentication providers, or other trusted third parties that help us operate, secure, and improve the Platform.

How We Use Your Information

We use your information only for legitimate business purposes, including to:

• Create and manage your account.
• Authenticate your identity.
• Publish and moderate reviews.
• Process enrollment proof submissions.
• Improve review quality and platform integrity.
• Detect and prevent spam, fraud, abuse, and fake reviews.
• Respond to inquiries and customer support requests.
• Personalize your experience.
• Improve Platform functionality and user experience.
• Analyze Platform usage and performance.
• Send important service-related communications.
• Notify you about account activity.
• Enforce our Terms & Conditions and Review Guidelines.
• Comply with legal obligations.
• Protect the security, integrity, and safety of the Platform and its users.
• Develop new features, products, and services.
• Conduct research and statistical analysis using aggregated or anonymized data.

Where permitted by law, we may also send marketing communications. You may opt out of such communications at any time.

We do not sell your personal information to third parties.

Legal Basis for Processing Personal Information

Where required by applicable law, including the General Data Protection Regulation (GDPR), SahiCourse processes personal information only where there is an appropriate legal basis.

Depending on the circumstances, we may process your information because:

• You have provided your consent.
• Processing is necessary to provide the services you requested.
• Processing is necessary to perform or enter into a contract with you.
• Processing is required to comply with legal or regulatory obligations.
• Processing is necessary to protect your vital interests or those of another person.
• Processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.

Our legitimate interests include:

• Operating and improving the Platform.
• Maintaining Platform security.
• Preventing fraud and abuse.
• Moderating reviews.
• Protecting users and course providers.
• Conducting analytics and improving user experience.
• Enforcing our legal rights and Platform policies.

Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal.

Enrollment Proof & Uploaded Documents

To support the quality and integrity of reviews published on SahiCourse, reviewers may voluntarily upload enrollment-related documents, including but not limited to fee receipts, student ID cards, enrollment confirmations, completion certificates, dashboard screenshots, invoices, or similar documents.

These documents are collected solely to support our moderation process and help identify fake, duplicate, misleading, or irrelevant reviews.

SahiCourse does not verify or authenticate uploaded documents with the respective course providers, educational institutions, or any third party.

Uploaded documents are:

• Used only for review moderation and fraud prevention.
• Accessible only to authorized SahiCourse personnel or trusted service providers who require access to perform their duties.
• Not publicly displayed on the Platform.
• Not shared with other users or course providers unless required by applicable law, a valid legal process, or with your explicit consent.

We implement reasonable administrative, technical, and organizational safeguards to help protect uploaded documents from unauthorized access, disclosure, alteration, or misuse.

Sharing of Information

SahiCourse respects your privacy and does not sell your personal information.

We may share your information only in the following circumstances:

Service Providers

We may share information with carefully selected third-party service providers who assist us in operating the Platform, including cloud hosting providers, analytics providers, email service providers, payment processors (if applicable), customer support tools, security providers, and similar business partners.

These providers are contractually required to protect your information and may only process it on our behalf.

Legal Compliance

We may disclose information where required to:

• Comply with applicable laws or regulations.
• Respond to lawful requests from courts, government authorities, or regulatory agencies.
• Enforce our Terms & Conditions or other Platform policies.
• Protect the rights, property, safety, or security of SahiCourse, our users, or others.

Business Transfers

If SahiCourse undergoes a merger, acquisition, corporate restructuring, financing, sale of assets, or similar business transaction, your information may be transferred as part of that transaction, subject to applicable privacy laws.

With Your Consent

We may share your information with third parties where you have expressly authorized or requested us to do so. International Data Transfers

SahiCourse is based in India. However, some of our service providers or technology partners may process or store information in countries other than your country of residence.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that your information continues to receive an adequate level of protection in accordance with applicable data protection laws.

By using the Platform, you acknowledge that your information may be transferred to, stored in, or processed in jurisdictions that may have different data protection laws than those in your country.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services.
• Maintain your account.
• Moderate reviews.
• Prevent fraud and abuse.
• Resolve disputes.
• Comply with legal, regulatory, accounting, or tax obligations.
• Enforce our Terms & Conditions and other Platform policies.

Enrollment proof documents are retained only for as long as reasonably necessary to support review moderation, investigate potential policy violations, comply with legal obligations, resolve disputes, or protect the integrity of the Platform.

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our internal data retention practices.

Certain information may be retained for longer periods where required by law or for legitimate legal or business purposes.

Cookies & Tracking Technologies

SahiCourse uses cookies and similar technologies to improve user experience, enhance security, analyze Platform performance, remember user preferences, and support essential website functionality.

Cookies may include:

• Essential cookies required for Platform functionality.
• Authentication and session cookies.
• Preference cookies.
• Analytics cookies.
• Performance cookies.
• Security cookies.
• Advertising or marketing cookies (where applicable).

We may also use similar technologies such as web beacons, pixels, SDKs, local storage, and log files.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality and performance of the Platform.

For more information, please refer to our Cookie Policy.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include the right to:

• Access the personal information we hold about you.
• Correct or update inaccurate information.
• Request deletion of your personal information, subject to legal obligations.
• Request restriction of certain processing activities.
• Object to certain processing where permitted by law.
• Withdraw consent where processing is based on consent.
• Request a copy of your personal information in a portable format where applicable.
• Lodge a complaint with the appropriate data protection authority if you believe your privacy rights have been violated.

You may also:

• Update your account information through your account settings.
• Delete your account where such functionality is available.
• Unsubscribe from marketing communications using the unsubscribe link included in our emails.

Certain requests may be subject to legal limitations or verification of your identity before they can be processed.

To exercise your privacy rights, please contact us using the contact information provided in this Privacy Policy.

Security Measures

SahiCourse takes the security of your personal information seriously and implements reasonable administrative, technical, and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

Our security measures may include, where appropriate:

• Secure data transmission using industry-standard encryption (HTTPS/SSL).
• Encrypted storage of sensitive information where appropriate.
• Role-based access controls for authorized personnel.
• Password protection and authentication mechanisms.
• Firewalls, security monitoring, and intrusion detection measures.
• Regular software updates and security patches.
• Secure cloud infrastructure provided by trusted service providers.
• Internal policies governing access to personal information.
• Periodic review of our security practices.

While we strive to protect your information using commercially reasonable safeguards, no method of electronic transmission, storage, or internet-based service can be guaranteed to be completely secure.

Accordingly, SahiCourse cannot guarantee absolute security, and users acknowledge that they provide information at their own risk.

Users are also responsible for maintaining the confidentiality of their account credentials and should immediately notify SahiCourse if they suspect unauthorized access to their account.

Children's Privacy

SahiCourse is intended for individuals who are at least 18 years of age or who are legally permitted to use the Platform under applicable law with the involvement or consent of a parent or legal guardian.

We do not knowingly collect personal information from children where prohibited by applicable law.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information as soon as practicable.

If you believe that a child has provided personal information through the Platform without appropriate authorization, please contact us so that we may investigate and take appropriate action.

Third-Party Services

The Platform may use or integrate with third-party services, applications, websites, software, analytics providers, cloud hosting providers, authentication providers, payment service providers (if introduced in the future), communication tools, or other technology partners.

These third-party services operate under their own privacy policies and terms of use. SahiCourse does not control and is not responsible for the privacy practices, content, availability, or security of third-party services.

Users are encouraged to review the privacy policies of any third-party service they access through links or integrations available on the Platform.

The inclusion of a third-party service or website on the Platform does not constitute an endorsement, recommendation, or approval by SahiCourse.

Changes to This Privacy Policy

SahiCourse may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or technology.

When material changes are made, we will update the "Last Updated" date at the top of this Privacy Policy and, where appropriate, provide additional notice through the Platform or by email.

Your continued use of the Platform after any revised Privacy Policy becomes effective constitutes your acceptance of the updated Privacy Policy.

If you do not agree with the revised Privacy Policy, you should discontinue using the Platform. Contact Information

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way SahiCourse processes your personal information, you may contact us using the details below:

SahiCourse Pvt. Ltd. Email: [privacy@sahicourse.com] Support Email: [support@sahicourse.com] Website: https://www.sahicourse.com Registered Office: [VPO-Bela, Tehsil-Nadaun, District-Hamirpur, Himachal Pradesh-177033]

If you wish to:

• Access your personal information.
• Correct or update your information.
• Delete your account or personal information.
• Exercise your privacy rights.
• Report a privacy concern.
• Request information regarding your uploaded enrollment documents.

Please contact us using the details above. We will make reasonable efforts to respond to legitimate requests within the timeframes required by applicable law.

Effective Date

This Privacy Policy is effective from the Last Updated date specified at the beginning of this document and remains in effect until amended or replaced by SahiCourse. By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.